Building Trust is More Important Than Building Your Portfolio

According to relationship expert John Gottman, it takes five positive interactions (aka “deposits”) to make up for one negative interaction. Gottman was referring to romantic relationships, but the same holds true for professional ones. Do you build trust at work by making “deposits” regularly? Or do you think having an amazing portfolio and doing great workContinue reading “Building Trust is More Important Than Building Your Portfolio”

Selling works best when you are not selling

I was reading “12 Timeless Principles of Selling” by Josh Braun and “Principle 5: Don’t Chase Cats” reminded me of a prospect meeting I had while running my digital agency. A cold enquiry came from a prospect in an industry in which we had no experience. I was convinced that the meet up would be a timeContinue reading “Selling works best when you are not selling”

Celebrating 5 Years in Canada

I am celebrating 5 years in Canada and 4 years as an employee at Apply Digital in January. Looking back on these first years living and working as a new immigrant, I can’t help but feel incredibly lucky and grateful. This country has welcomed me since day one. Despite my lack of professional experience in North America,Continue reading “Celebrating 5 Years in Canada”

Putting a Price on What You Do

In my last article, Your Clients Will Thank You for Charging More, I talked about creative professionals who price work based on their “costs” to produce it, not on their value, which leads to underpricing and a ton of problems. But what is the right price to charge? How do you figure out your value? LetContinue reading “Putting a Price on What You Do”

Does becoming parent make you a better manager?

Sometimes I wonder: does becoming a parent make you a better manager? I am quite late to this parenting thing, and seriously, this is the hardest job I have ever had. I consider myself a reasonable, logical and educated person with a decent career track record, but as a parent, I feel like a loserContinue reading “Does becoming parent make you a better manager?”

Delivering Happiness – RIP Tony Hsieh

These past few days I can’t stop thinking about Tony Hsieh. I got his book “Delivering Happiness” as a birthday present from my fellow entrepreneur Greg Sung exactly 10 years ago. It is one of the few physical books I still keep after moving onto Kindle. I displayed it on my bookshelf for years to remind myselfContinue reading “Delivering Happiness – RIP Tony Hsieh”

WFH during COVID lockdown

This was my “home office” when COVID lockdown started and Apply Digital‘s physical office was closed. I took this photo to remind myself of that moment in time and to remember that I am one of the very lucky, privileged people during this pandemic. First, I have a supporting partner who is able and willing toContinue reading “WFH during COVID lockdown”